FAQ
QUESTIONS BEFORE
YOU STEP IN?
EVERYTHING YOU NEED TO KNOW BEFORE YOU PLAY.
From the experience and booking process to equipment, groups and future locations, the answers start here.
NO CONFUSION.
JUST GAME ON.
Clear answers, easy enquiries and a straightforward route into the experience.
FIND YOUR
ANSWER.
THE EXPERIENCE
What is Pitch Social?
Pitch Social is a South African pop-up sports simulation brand bringing people together through golf, cricket and social play. It is the consumer brand supported by Pitch Tech, the company bringing the technology and experiences together. Pitch Social Cricket is powered by BatFast.
Which sports are available?
Pitch Social offers golf simulation and cricket experiences powered by BatFast. Golf has already launched; cricket is being introduced at the Kingsmead activation from 9–11 October 2026. Availability depends on the activation, date and format. Enquire about your preferred sport and session.
SKILL LEVELS & EQUIPMENT
Do I need experience?
No. Pitch Social is designed for first-timers, social players, experienced competitors and everyone in between.
Do I need my own equipment?
The experience is designed to reduce the usual equipment barrier. Confirm any session-specific requirements when you book or enquire.
BOOKING & SESSIONS
How do bookings work?
Choose the relevant session or use the enquiry form. Larger groups, events and tailored sessions are handled through an enquiry-led planning process.
Can I book for a group?
Yes. Group bookings are available. Use the booking or enquiry page and include the expected group size and reason for the session.
How do I enquire?
Use the Book / Enquire page and share what you are planning, who is coming and any information you need confirmed.
GROUPS, CORPORATE & EVENTS
Are corporate and private events available?
Yes. Pitch Social can support team sessions, corporate activations, product launches, private celebrations and larger group experiences.
Can the event format be tailored?
Yes. Event enquiries can be shaped around group size, the reason for gathering, desired energy and the way you want people to participate.
LOCATIONS & AVAILABILITY
Where is Pitch Social located?
Pitch Social operates as a pop-up concept. Current and future locations are announced for each activation rather than being presented as one permanent fixed venue.
How are future locations announced?
Location updates and upcoming activations are shared through the website and Pitch Social social channels.
What is happening at Kingsmead?
Pitch Social launches BatFast Cricket at Hollywoodbets Kingsmead, Durban, from 9–11 October 2026, 09:30–16:30. Find the simulator at the main entrance in front of the Sports Shop. It is free to play for match ticket holders; match admission is separate. Face six balls and compare your score on the on-site leaderboard. See the launch guide.
STILL NEED
AN ANSWER?
Tell us what you are trying to book, who is coming and what you need to confirm. We will point you towards the right next step.